Pahl, Acting Director of the FTC’s Bureau of Consumer Protection. “Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” said Thomas B. has had the warranty seal on the altered, defaced, or removed. This warranty does not apply if this product.is used with products not sold or licensed by.
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Unless warrantors provide the parts or services for free or receive a waiver from the FTC, such statements generally are prohibited by the Magnuson-Moss Warranty Act, a law that governs consumer product warranties. The letters warn that FTC staff has concerns about the companies’ statements that consumers must use specified parts or service providers to keep their warranties intact.
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